Privacy Policy

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Privacy Policy 

This Privacy Policy governs the manner in which Hambleton Wills (a trading name of Clare Parkin Legal Services Ltd) (“Hambleton Wills”) collects, uses, maintains, and discloses information collected from users (each, a "User") of the Hambleton Wills website ("Site"). This policy applies to the Site and all products and services offered by Hambleton Wills.

1. Personal Identification Information:

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for their name, email address, mailing address, phone number, and other relevant information. We will collect personal identification information only if voluntarily submitted by Users. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

2. Non-personal Identification Information:

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device used, the operating system, internet service providers utilized, and other similar information.

3. Web Browser Cookies:

Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

4. How We Use Collected Information:

Hambleton Wills may collect and use Users' personal information for the following purposes:

- To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently.

- To personalize user experience: We may use information in the aggregate to understand how our Users, as a group, use the services and resources provided on our Site.

- To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from Users.

- To process transactions: We may use the information Users provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

- To send periodic emails: We may use the email address to respond to User inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each email.

5. How We Protect Your Information:

We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

6. Sharing Your Personal Information:

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

7. Changes to This Privacy Policy:

Hambleton Wills has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

8. Your Acceptance of These Terms:

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

9. Contacting Us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at clareyoung@hambletonwills.com.

This Privacy Policy was last updated on 15 July 2023.